Terms and Conditions

Introduction

Welcome to Heartline. These Terms and Conditions ("Terms") govern your access to and use of our services. By using Heartline, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.

User Accounts

  • Account Creation: Users must create an account by providing accurate and complete information during onboarding.
  • Account Responsibility: You are responsible for safeguarding your login credentials and ensuring their confidentiality.
  • Account Recovery: Contact support for assistance with password resets or account-related issues.

Acceptable Use Policy

To ensure a safe and respectful environment, users agree to:

  • Use the app in compliance with applicable laws and these Terms.
  • Avoid sharing false or misleading information during account setup or app usage.
  • Refrain from actions that disrupt app functionality or compromise its security.

Prohibited activities include:

  • Engaging in illegal, abusive, or harmful behavior towards other users or staff.
  • Uploading malicious software, viruses, or harmful content.
  • Attempting to hack, disrupt, or misuse Heartline services.

Services and Features

  • Personalized Health Plans: Tailored mental, physical, and nutritional wellness interventions.
  • AI Chat Support: Automated assistance for mental, nutritional, and physical health queries.
  • Daily Engagement Activities: Gamification features to encourage habit formation.
  • Educational Resources: Articles and tips tailored to your health goals.
  • Emergency Call Center: Access to licensed professionals for urgent consultations.

Intellectual Property

All materials, including text, graphics, and software, are owned by Heartline. Unauthorized use, reproduction, or distribution of these materials is prohibited without prior written consent.

Disclaimers

Heartline services are provided on an "as is" basis, with no guarantees of uninterrupted or error-free service. We disclaim all implied warranties, including but not limited to merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Heartline is not liable for any indirect, incidental, or consequential damages resulting from your use of our services.

Termination of Services

  • User-Initiated Termination: Users may delete their accounts by contacting support.
  • Company-Initiated Termination: We reserve the right to suspend or terminate accounts that violate these Terms.

Governing Law

These Terms are governed by the laws of the jurisdiction where Heartline operates. Disputes will be resolved in the courts of this jurisdiction.

Amendments to Terms

Heartline may modify these Terms as needed. Changes will be communicated through in-app notifications and email. Continued use of the app constitutes acceptance of updated Terms.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@Heartline.app
  • Phone: +1 (403) 390-6302
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Contact

Mohamed El Rafih

+1 (403) 390-6302

info@heartline.app

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