Privacy Policy

Introduction

Welcome to Heartline, an innovative platform dedicated to enhancing your well-being through personalized interventions. At Heartline, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring transparency and trust in our practices.

Information Collection

We collect the following personal information from our users to provide a seamless and customized experience:

• First and Last Name: To identify and personalize your account.
• Email Address: For account creation, communication, and recovery purposes.
• Gender: To tailor health and wellness interventions to your specific needs.
• Birth Date: To deliver age-appropriate services and recommendations.

Additionally, we may collect:

• Health Information: Voluntarily provided data related to mental, physical, or nutritional health goals.
• Usage Data: Information about your interactions with the app, such as activity logs and preferences, to improve functionality and user experience.

This information is collected through:

• Data provided by your employer, where applicable.
• The onboarding process within the Heartline app.
• Voluntary user input during app usage.

Use of Information

We utilize the collected information for the following purposes:

• Personalization: Develop tailored nutritional plans, workout regimens, and mental health interventions.
• Communication: Send important updates, notifications, and responses to inquiries.
• Enhancement: Improve app functionality through analytics and user feedback.
• Support: Provide access to emergency call center services and AI chatbot interactions.

Information Sharing

Heartline adheres to strict confidentiality policies:

• We do not share your personal information with third parties without your explicit consent.
• Information may be shared with third-party service providers solely for the purpose of improving app functionality, under strict data protection agreements.
• In compliance with legal obligations, we may disclose information if required by law.

Data Security

To ensure the security of your data, we employ the following measures:

• Encryption: All sensitive data is encrypted during storage and transmission.
• Secure Servers: Information is stored on servers protected by advanced firewalls.
• Access Controls: Restricted access to personal information for authorized personnel only.
• Regular Audits: Frequent security assessments to identify and address vulnerabilities.

User Rights

We empower users with the following rights:

• Access and Update: View and modify your personal information at any time through account settings.
• Deletion Requests: Request the deletion of your data by contacting Heartline support at info@Heartline.app.
• Opt-Out: Withdraw consent for certain types of data collection or usage.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be communicated via in-app notifications and email, ensuring users have the opportunity to review and accept the updated terms.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

• Email: info@Heartline.app
• Phone: +1 (403) 390-6302